10 Essential Tips On How To Choose The Right Appliance Repair Service Seattle – Bellevue – Tacoma – King & Pierce County WA

With newer technology being introduced into the appliance market, some household appliances run into problems that require new parts and services. For instance, the more high-tech or complex the machine, the more parts it contains that can break. Regardless of your issue, when a day-to-day appliance breaks, you need a service who responds quickly and efficiently. Too many clients try to fix the issue themselves, which can void any warranty on the appliance, as well as lead to more expensive repairs down the line.

In order to know which appliance repair service to call when one of your appliances break down, there are ten things you should look for, and some things to look out for – before hiring a professional appliance technician.

1. Avoid costly repairs and do your research before purchasing an appliance. Companies such as Consumer Reports test a variety of up and coming appliances and often have input from buyers that can be valuable in your purchasing decision. It may be necessary to spend a couple more (or sometimes less) dollars on a better rated machine. For example, many studies indicate that the heating elements in the modern electric ranges are more likely to crack and fail years before the simpler, traditional gas range starts breaking down.

2. Look up online reviews and referrals. Review sites such as Yelp, Google, and Angie’s List can be helpful in making an informed decision. In addition to reading the reviews, also check out the owner’s response, as this can also point to their level of service, price, and professionalism. Some sites also allow you to contact the reviewer if you have any questions or additional concerns.

3. Search business licenses to find out if the technician or service has a professional license. Visit: http://bls.dor.wa.gov/business/ to look up licenses registered in Washington State. Also, the ad or website should say “licensed and insured”. You can also use the site to check if their license number is valid and their insurance is current.

4. Check the length of time the company has been in business at the same location, under the same name at the Corporations and Charities Filing System. If you reside in Washington State, visit: https://ccfs.sos.wa.gov/#/ and scroll down to look up – business name, UBI#, business type, principal office address, registered agent name, status UBI, formation date, and more free of charge!

5. Look up the appliance tech service online and make sure they are in major business internet directories. (ex. yellowpages.com, superpages.com, google maps, yahoo local, etc.) These directories tend to vary in accuracy, so make sure to look up more than one.

6. Make sure to ask for the name of the technician who will be servicing your appliance and speak with them. Share any questions or concerns you have openly – it is perfectly fine to ask how long they’ve been in the business, as well as further details with regard to your appliance issue. If they are a trusted service, they will discuss the symptoms you are experiencing with your appliance. They should also be able to give you some possibilities of what type of repairs you may need. If they refuse to discuss your issue with you, go with another appliance service.

7. Calculate the benefits of the special attention you will receive from a family-owned business versus a technician from a major corporation. A local person has a reputation to sustain in their service area. A representative of a national chain may be less inclined to provide you with the greatest deals or service.

8. Do a little research beforehand, then call and ask the technician a precise question. For example: “Hello Jordan, I have a Bosch Refrigerator that is leaking water into the crisper. It still runs fine but I have to keep emptying water out of the drawer. I know that same principals apply for Bosch bottom mount freezer and SXS refrigerators and I read that the defrost drain line is most likely blocked. How much would it be to remove the back panel and get inside to clear the defrost drain line? If they refuse to answer your question, or display ignorance, go with another appliance service.

9. Ask or research whether or not the service provider conducts background checks on their technicians. When most people think of a background check they think of a simple criminal history check. In reality, a background check is much more than that. It’s the process by which you find your best candidate by looking at, yes, criminal records, but also education and employment history, civil records, references, etc.

10. And last but not least, ask if the technician is authorized and/or experienced to work with your brand of appliance and whether or not they guarantee their work. This step is important, as it can affect your warranty.